Action Controls: Returned Material

Assembly

Design

Careful records, analysis, and repair of returned material (RM) results from the following process:

RM is recorded in our returned material log, including customer, part number, and description of error.
RM is held in the RM locker pending testing and disposition.
RM is carefully tested to determine the root cause(s) for noted error(s).
The Returned Material Review Committee determines final disposition.
Complete Records of all Returned Material are maintained and analyzed for trends which may affect future production.

Returned Material Review Records are available for customer review at any time.